Enterprise Managed Services
Carry Forward Hours.
Pooled Hour Model.
Niche Skills.
Our work does not stop at implementations.

GyanSys experts customize managed service programs for your specific needs, timing, and budget without sacrificing quality.

Our flexible engagement styles come in dedicated, pooled, and hybrid models where you can swap and deploy skillsets across a range of support areas.

GyanSys offers cost effective plans starting from 40 hours per month with the option to rollover unused hours.

Global Team
Global Coverage
Recent News & Updates
Avaya signs a 3-year managed services agreement in 2021 for SAP, Salesforce, analytics, & integration platforms.

Crocs signs a 3-year dedicated offshore SAP services agreement through 2024 with GyanSys.

GyanSys has been successfully providing managed services at Allison Transmission since 2011.

Jack Link’s signs a 3-year SAP and Salesforce pooled shared services model through 2023.

Materion selected GyanSys as their managed services provider for blended pool model for IBP in conjunction with their current IT team.

Summit Hill Foods renews their services agreement for an additional 2 years across their SAP and Microsoft platforms.

GyanSys has been supporting Maui Jim with their SAP application stack since 2016.

Calumet renewed their dedicated SAP support engagement in 2021.
dormakaba signs a 6-year AMS engagement for SAP, Salesforce, ServiceNow, and Microsoft platforms.
Platforms Supported
Custom Development
Select Customers Who Trust Our Services

Managed Services Offerings for the Enterprise.​

Global support from dedicated offshore delivery centers.​

  • Support expertise for niche areas​
  • Flexible capacity model​
  • JIRA service desk providing best practice ITSM processes​
  • Enhancements, small projects, workshops, proofs of concept​
  • Pool hours with resource flexibility across skill areas​
Carry Forward Hours

Carry forward hours month-to-month in fiscal year

Named Resources

Named primary and secondary resources even for niche skillsets

Flexible Usage

Use hours for enhancements, small projects, workshops, proof-of-concepts, and more.


Swap resources across skills within your pool of hours

24x7 Support

Severity 1 and Critical Tasks support included

SLA Driven

SLA-driven approach with an assigned Delivery Manager

Your Global Partner From Implementation Through Support

Experience delivery quality & excellence with our pooled hour & flexible managed services model.​

Our managed support services encompass on-premise and cloud solutions leveraging our follow-the-sun support model, flexible engagement, and value-added services strategy. ​