Pooled Hour Model.
GyanSys experts customize managed service programs for your specific needs, timing, and budget without sacrificing quality.
Our flexible engagement styles come in dedicated, pooled, and hybrid models where you can swap and deploy skillsets across a range of support areas.
GyanSys offers cost effective plans starting from 40 hours per month with the option to rollover unused hours.
Crocs signs a 3-year dedicated offshore SAP services agreement through 2024 with GyanSys.
Jack Link’s signs a 3-year SAP and Salesforce pooled shared services model through 2023.
Summit Hill Foods renews their services agreement for an additional 2 years across their SAP and Microsoft platforms.
GyanSys has been supporting Maui Jim with their SAP application stack since 2016.
Managed Services Offerings for the Enterprise.
Global support from dedicated offshore delivery centers.
- Support expertise for niche areas
- Flexible capacity model
- JIRA service desk providing best practice ITSM processes
- Enhancements, small projects, workshops, proofs of concept
- Pool hours with resource flexibility across skill areas
Carry forward hours month-to-month in fiscal year
Named primary and secondary resources even for niche skillsets
Use hours for enhancements, small projects, workshops, proof-of-concepts, and more.
Swap resources across skills within your pool of hours
Severity 1 and Critical Tasks support included
SLA-driven approach with an assigned Delivery Manager
Your Global Partner From Implementation Through Support
Experience delivery quality & excellence with our pooled hour & flexible managed services model.
Our managed support services encompass on-premise and cloud solutions leveraging our follow-the-sun support model, flexible engagement, and value-added services strategy.