Successfully navigating disruptions and significant, unplanned changes to protect and grow value has led to a renewed focus on business resilience for all organizations. Risks are always present but now business leaders and IT decision-makers alike recognize that they need to have a new mindset with...

by Sameer Padhan, Practice Manager - Integration Messaging is a pragmatic solution that enables the communication between distributed systems that is loosely coupled. Sending a message does not require both systems to be up and ready at the same time. The integration systems are available most of th...

by Colin Hamilton, Field Service Product Lead Increasingly, companies are realizing that their Field Service technicians are considered the face of the company - these are men and women on the front lines who are physically present for their work. Returning to face-to-face interactions after COVID c...

Customers hold their tech stack providers to a higher standard than ever before. With evolving customer needs and feature requests, companies need scalable and nimble internal solutions to stay on top. To grow their customers into fans and address challenges, Slack and GyanSys partnered together to ...

Now that you have decided to work with Salesforce to create a robust digital HQ, the big question is how to choose the right consulting partner. There is more than one variable to consider when selecting the right Salesforce SI (Systems Integrator). Some of these include the skills and areas of expe...

by Vishnu Kumar S. In Q4 2022, SAP released the 2211 upgrade of SAP Integrated Business Planning (IBP) with numerous new features & many awaited innovations. The following are our top ten features of SAP IBP 2211: 1. SAP IBP Excel Add-In Support the Use of Microsoft Excel Native Sorting Function...

Building a loyal customer base does not happen overnight. No matter what metrics you use to measure success, customer engagement is key to moving your leads and prospects through the customer journey to increase retention rates. It is crucial to create a smart engagement strategy that automates proc...

It's no secret that sales teams sometimes have the hardest schedules and workloads. While your team is experienced, it's vital to provide the right tools to maximize their output. Salesforce Sales Cloud will automate daily repetitive tasks and workflows while delivering data from a single source of ...

Now that your Salesforce or any other major implementation is done, to maximize the ROI from your Salesforce investment, make sure you have a strong plan in place to fully support your team during post-deployment. GyanSys provides a complete support system for our customers in order to see long-term...

Salesforce Marketing Cloud Engagement has evolved throughout the years since its ExactTarget days. It has been called many names: ExactTarget Marketing Cloud, Salesforce Marketing Cloud, and now Salesforce Marketing Cloud Engagement. Many users get excited with every improvement and the new release ...