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Salesforce

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About Our Practice
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Solution Offerings

Unlock the Power of Salesforce, ERP & Enterprise AI

Transform your business with connected Salesforce, ERP, and AI solutions that deliver intelligent, end-to-end enterprise experiences. GyanSys helps organizations unify customer engagement, operations, and data across the enterprise—accelerating digital transformation through Agentic AI, automation, and deep Salesforce expertise.

From strategy and implementation to enterprise optimization, we partner with business and technology leaders to maximize the value of their Salesforce investment. By connecting Salesforce with SAP and other enterprise systems, we enable intelligent workflows, trusted data, and AI-powered decision-making that accelerate time to value, improve operational efficiency, and drive measurable business outcomes.

The Undisputed Salesforce Partner for the Enterprise AI Era

4.8
CSAT Score
150+
Consultants Worldwide
125+
Customers
1000+
Certifications

Deep Industry Experience Across the Full Stack

With deep experience spanning Salesforce’s evolution—and the ability to rapidly translate the latest innovations and platform upgrades into real-world solutions—we partner with enterprises navigating the Agentic Enterprise Era. 

Our team of certified Salesforce experts combines advanced technology capabilities with strong business process expertise to maximize the value of Salesforce investments. Through our blended global delivery model, we enable faster adoption, scalable innovation, and sustained business impact.

Reimagine IT Service Management
with Agentforce IT & HR Services

Streamline IT service delivery with structured, best-practice processes that align technology with business outcomes.
From incidents, changes, requests, and problems to full service lifecycle management, GyanSys helps keep IT services reliable, secure, and compliant. Our certified experts specialize in scaling enterprise ITSM with Agentforce for IT Service and HR—driving operational efficiency, reducing downtime, and enabling confident, enterprise-wide change.
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Select Customers Who Trust GyanSys

Hear From 
Our Customers

“Gyansys was a great partner for us in this project … they lived up to their motto of being big enough to deliver and small enough to care. They had the expertise and the resources to get the job done.”

— Brian Gustin, Senior Director of Customer Operations, Crocs

  • CROCS
    Crocs and HeyDude needed to manage their day-to-day workflows within a centralized system. Through a series of projects, GyanSys helped their teams deploy Salesforce for their Customer Service processes in APAC to provide CRM, case management, and automated workflow capabilities, and replace current manual processes.
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    Hunter Douglas
    Hunter Douglas selected GyanSys to improve order status information by implementing self-service functionality for their partners & distributors.
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    Maui Jim
    Leveraging Data Cloud and Marketing Cloud, GyanSys helped Maui Jim create targeted marketing campaigns based on purchase insights to position the next-best actions for its customers.
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  • Udemy
    Udemy’s Salesforce journey showcases how streamlining seller experiences can directly fuel growth. Partnering with GyanSys, Udemy transformed seller engagement by moving beyond passive reporting to real-time, dynamic deal guidance in Salesforce CPQ—delivering actionable insights at the moment that matters most, so sellers make smarter pricing and deal decisions with confidence.
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    California Closets
    California Closets chose Salesforce to elevate the customer experience, enabling seamless communication across all territories. GyanSys supported this transformation by onboarding customer liaisons and designers into Salesforce, while optimizing scheduling and work order management to streamline installations and drive operational efficiency.
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    Younique Products
    Our shared goal was to enable their corporate and presenter base to engage with various digital channels. The project required complex segmentation models with multiple data points to alter communication approaches.
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  • Shaklee
    GyanSys helped develop a back office tool tailored to Shaklee’s needs using a mix of native Salesforce.com features, custom Lightning components, and 3rd party system integrations. This modular solution is a highly customized toolkit with everything a Shaklee distributor needs for strategic, efficient growth.
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Jumpstart Your Agentforce with Our POC Starter Package

 

Unlock the Power of Real-Time Agentic Actions

Whether you're looking to unify data, activate smarter marketing, or empower your service agents, our modular Agentforce POC package lets you choose what matters most — and launch fast.

Become AI-Ready
Dreamforce 2023 - Cover Image

Agentforce

Move Beyond AI Assistants. Put Autonomous Agents To Work.
Transform customer experiences, streamline operations, and empower your workforce with AI agents that don't just provide answers—they get work done.
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Data 360

Power Agentforce with trusted, real-time Salesforce data. Leverage Salesforce’s core data platform to break down data silos, unify customer data in real time, and activate intelligent engagement across marketing, sales, and service. GyanSys helps organizations secure, governed customer data to ensure it is available across the enterprise—powering smarter decisions, faster execution, and AI-driven experiences without added complexity or cost.
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Agentforce Sales

Make your sales process smarter at every step of the cycle with Salesforce Sales Cloud. From demand generation to pipeline management and reporting, you’ll generate more leads, close more deals and increase productivity.
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Agentforce Service

We build user-friendly tools using Service Cloud to help resolve your customer’s concerns quickly. If your business is looking to step up your service level while alleviating some of the pressure on your support teams, we have the integrated service solution for you.
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Agentforce Field Service

Provide and build trusted support in the field with Salesforce Field Service. Resolve service calls faster, improve efficiency, and automate scheduling seamlessly from the field. Deliver exceptional service for your customers and community using Salesforce Field Service.
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Field Service Updates 2023
Marketing Cloud

Agentforce Marketing

Leverage Salesforce Marketing Cloud with enterprise-grade marketing capabilities to nurture customer engagement from welcome to loyalty. Create customized content for each customer at the right time across various communications. Unify all your marketing efforts with a significant ROI to pivot in real-time and plan for the future.
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Experience Cloud

Leverage this core Salesforce platform to run important parts of your business effectively and create a community around your business’ brand. We’ll help you create rich, connected experiences that are personalized for your users across every device. Accelerate your time to market with our extensive knowledge of this robust platform.
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Seamlessly Integrate Salesforce with SAP

With the Salesforce-SAP Connector™, enterprise business users can view, configure, sync, and integrate their master data stored in their backend SAP S/4HANA or ERP ECC systems natively in Salesforce in real-time with our advanced, comprehensive, and easy-to-use Lightning-enabled solution.
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Platform, Integration Apps, & Accelerators

Our platform, integration apps and accelerators provide a solid foundation for many of the things your implementation requires. From automation workflows to BI dashboards and business processes, our accelerators allow you to leverage our decade of learnings in collaborating with countless organizations.

  • MuleSoft

    Automate your workflows and build a platform to support your integrations across your scale-sized systems. Develop, deploy, manage, secure, and reuse your APIs and integrations to create your agile application network.

    Tableau

    Gain insights-to-action with GyanSys' full cycle, modern business intelligence experts. GyanSys' team of analytics and BI experts work with customers to connect, prepare, explore & discover, share, and collaborate your data.

    B2B2C Accelerator

    The B2B2C Accelerator is a fully integrated Salesforce solution. It empowers business owners at all levels to manage their business effectively using a single app. The accelerator provides a single platform for CRM, sales enablement and thru-channel marketing.

  • Task Management App

    This app is responsible for displaying the user’s tasks while allowing updates to the records. This includes marking tasks as done, dismissed or snoozing the tasks for a configurable amount of time.

    Distributed Marketing Accelerator

    A one-stop shop for marketing, this mobile-first application helps you excel at marketing campaigns with its user-friendly interface. This easily searchable graphical interface is a game-changer for companies with hundreds of templates.
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