In part one of this two-part blog series, we introduced how Salesforce Event Monitoring and Splunk were used to deep-dive into an enterprise-scale Salesforce org and uncover unavailable insights via traditional means. Like many long-standing Salesforce instances, this org had a significant technical debt that led to user-impacting errors and performance issues that were difficult […]
A consolidated list of rules that you can apply to build secure sites on the Salesforce Experience Cloud Platform. Use this rule book as a reference to identify and fix potential vulnerabilities in your Salesforce Experience Cloud site that could inadvertently expose sensitive customer data. The idea is not to reinvent the wheel, so where […]
Starting your Salesforce implementation journey is a big decision for many companies, not only because of the investment involved but also the time it can take to hit the ground running. When starting a Salesforce implementation, you first need to ensure everyone on the team is on board and willing to accept the new system. […]
The struggle is real - delivering seamless digital experiences by arming your partners with the right marketing tools to provide demonstrable results. With Marketing Cloud, you can streamline your processes to focus fully on the customer journey with your brand by creating a system that informs and promotes the corporate marketing team’s plan to agents, […]
Apex Mocking Framework & Unit Tests Software development is much more than writing some lines of code to bring to life an idea to use by hundreds, thousands, if not millions of people: planning the development process, designing the software architecture, properly testing the solution, and deploying it in production are several phases of software […]
With hybrid work and online shopping more and more the 'new normal', customers and shoppers now have more access to channels and options, with growing expectations, than ever before. Retailers must be ahead of the game at digital transformation and unifying them with physical touchpoints. Salesforce implementations offer fast time to market, consistent ROI, improved […]
After three full years of waiting, it’s finally here: Dreamforce 2022 is definitely the event to be at this September. We at GyanSys are looking forward to connecting and reconnecting with some of our wonderful clients as well as some of the most innovative minds in cloud and tech solutions. Why Should I Attend Dreamforce? […]
The Direct Selling industry has been steadily evolving as new generations are coming of age and demanding better digital experiences. Direct Sellers are being challenged to adapt, especially as buyers now prefer to have direct contact with companies, mainly by leveraging internet-based platforms and technology. Yet with these challenges, there are also great opportunities. Here […]
Getting Under The Covers: An Introduction to Salesforce Event Monitoring & Splunk As part of a multi-tenant cloud platform, your Salesforce org can be a black box with limited information about what’s happening behind the scenes: These are all relevant questions, with not-so-simple answers. In Part One of this two-part blog series, we will walk […]
Experience Cloud empowers you to boost your competitive advantage by reinventing your customer digital experience fast, without months of costly development. With this Salesforce tool, you can create secure and protected portals, microsites, and help centers that seamlessly integrate with all your data. Whether you are leveraging Salesforce’s depth and connectivity to launch a self-service […]