by Colin Hamilton, Field Service Product Lead Every season Salesforce releases new features for their products. In this blog post, I’m going to go over my favorite Salesforce Field Service Spring and Summer '22 Release Features.  Salesforce's Field Service (formerly known as Field Service Lightning) is already full of features and functions that enable companies […]

That’s a wrap on Salesforce Connections 2022, and we have some highlights for you! Not only did we get to meet Brandy The Fox – but we also got to meet all of you! It was fantastic to be back in person, and we can’t wait to get into all the memorable moments of this […]

Choosing the right Salesforce Partner is a big commitment: who are you going to trust side-by-side with your customer? Making such a big decision can be stressful, but it doesn’t have to be: what if you had a partner ready to jump in to provide demos and industry insights, one who will tailor to your […]

Groundswell identified a need for an easier way for various DevOps teams to adapt to SFDX-based CI/CD and therefore created GS DevOps Mate, our Open Source, first-of-its-kind deployment tool. In this blog post, we will show you how to configure DevOps Mate with GitHub Actions. If you are not familiar with our GS DevOps Mate […]

A Conference for Marketers, Commerce Pros, and Digital Leaders Grow and learn from the best experts at Salesforce Connections 2022! Salesforce Connections is an annual conference in Chicago for everything marketing, eCommerce, and digital and the GyanSys team is thrilled to be attending in person again. Why Should I Attend Salesforce Connections?  At Salesforce Connections, […]

Customer experience is key, but aren't business partners and employees like customers too? At GyanSys, we pride ourselves on being enablers of success, and no one knows the onboarding experience entirely as we do. Our team knows first-hand the challenges and importance of onboarding, especially in this era of "the great resignation," where people change […]

The world of Direct Selling is changing at an unprecedented pace. In our more than 180,000 hours working with many of Direct Selling News' Top 50 companies, we at GyanSys are seeing these major challenges facing many Direct Selling companies today. Find out why Marketing Cloud is working for our clients. Attract & Keep Top […]

Today, many organizations leverage chatbots, AI platforms, and automation to interact and personalize customer service agent interactions to improve the customer experience (CX) with faster resolution time. According to a recent 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms report, “The chatbot market has seen increased interest and rapid adoption over the last five […]

Salesforce Experience Cloud can be the most efficient support site, and the fastest too!  With an easily customizable drag-and-drop interface and turnkey templates, you can have your employees, customers, and/or partners connecting in no time.  Highly scalable, customizable, and affordable, Experience Cloud offers an outstanding solution for businesses with limited internal resources: Groundswell knows how […]

Groundswell identified a need for an easier way for various DevOps teams to adapt to SFDX-based CI/CD and therefore created GS DevOps Mate, our Open Source, first-of-its-kind deployment tool. If you are familiar with this tool already, then you are in the right place! If not, feel free to read our previous blog posts below: […]