When it comes to forecasting, most technology companies want to better understand patterns of adoption and benchmark across their customer base. Typically the goal is to increase the total number of billable accounts by getting real-time visibility into each account’s consumption behavior. Organiz...

By Ramkey Ramakrishnan SAP Commerce: Deliver Omni-Channel Customer Experiences by Unifying Customer Processes SAP Customer Experience can help build exceptional customer experience by providing end-to-end insights by connecting commerce, marketing, sales, and service data. Commerce for Direct-to-Con...

Sales Cloud helps companies to remove technical blockers and upgrade their current offerings to match current and future organizational changes. Whether your goal is to grow into new markets, upsell and cross-sell to existing customers, or streamline sales processes, there is a solution to all these...

This year’s Cactusforce at Phoenix was a great start to the year! The hybrid option brought many technical minds together to learn and collaborate together. Our team was honored and excited to present two great Salesforce topics that improve customer project needs and workflows. We also had the gr...

Partnership Relationship Management is key to the success of your partner ecosystem. From resellers, brokers, or distributors to dealers, improve the visibility of your partnership cycles and accelerate channel expansion and growth through automation.  Develop Strong Partner Connections When it...

Successfully navigating disruptions and significant, unplanned changes to protect and grow value has led to a renewed focus on business resilience for all organizations. Risks are always present but now business leaders and IT decision-makers alike recognize that they need to have a new mindset with...

by Sameer Padhan, Practice Manager - Integration Messaging is a pragmatic solution that enables the communication between distributed systems that is loosely coupled. Sending a message does not require both systems to be up and ready at the same time. The integration systems are available most of th...

by Colin Hamilton, Field Service Product Lead Increasingly, companies are realizing that their Field Service technicians are considered the face of the company - these are men and women on the front lines who are physically present for their work. Returning to face-to-face interactions after COVID c...

Customers hold their tech stack providers to a higher standard than ever before. With evolving customer needs and feature requests, companies need scalable and nimble internal solutions to stay on top. To grow their customers into fans and address challenges, Slack and GyanSys partnered together to ...

Now that you have decided to work with Salesforce to create a robust digital HQ, the big question is how to choose the right consulting partner. There is more than one variable to consider when selecting the right Salesforce SI (Systems Integrator). Some of these include the skills and areas of expe...