Presenters are the backbone of Younique’s business. To ensure their success, we empowered Younique’s users by providing the next best action including training, onboarding, and knowledge transfer.

A main component of the Presenter communication tools we built is an always-on New Presenter Onboarding Journey. This tool guides new Presenters through business onboarding, training activities, and other growth-driven strategies during their first three months with Younique.

Younique was the first direct sales company to market and sell almost exclusively through social media, so they need to stay innovative and top in the social commerce space. We helped Younique craft a strategy to kick off digital marketing with a central focus on Presenter and customer segments.

Presenters can now see an overview of their high-level vital metrics and set goals for themselves. This mobile app allows Presenters to track monthly numbers, earnings, progress, and cross-reference against previous months.

Presenters can also sort and filter through their team and generate reports to meet team goals. This ultimate back-office mobile app allows Presenters to see their total monthly sales, customers’ orders, placed subscription orders, and which customers ordered what products.

Marketing Cloud has allowed Younique to expand quickly and has eliminated communication barriers for a cohesive experience. Younique is now able to retain customers, increase qualified leads, and achieve significant revenue growth.