SAP Customer Experience (CX) | GyanSys Inc.

SAP Customer Experience (CX).

Accelerate Your Revenue Growth with SAP CX.

Expedite results and achieve faster ROI with SAP Certified Speedy Implementation Packages.

With the rapid shift to digital commerce, enhancing customer experiences and personalizing the buyer journey is critical to retain a competitive advantage.

GyanSys provides end-to-end implementation knowledge to quickly maximize the benefits of your SAP CX platform, to attract new customers, and increase sales.

20+

CX Customers

120+

Global Team

Speedy

Rapid Implementation Packages

"Nihon Kohden implemented SAP Commerce Cloud using the B2B and Telco accelerators to increase accuracy and compliance by enabling guided configuration and quoting."

Sr. Director & Head of IT

Implement SAP Commerce Cloud in 8 weeks and achieve faster ROI with our SAP Certified Speedy Implementation Packages.

SAP Customer Experience (CX) Offerings.

Leverage Our Process Improvement and Implementation Expertise

Transform the buying experience from search-to-sales
Maximize customer engagement and conversions
Implementations in as little as four weeks
Omnichannel strategy
Collaboration and Social Lead Generation
360-degree Customer View

Commerce Cloud

Digital Commerce Core

Decoupled JavaScript storefront
Powerful search capabilities
Flexible built-in promotion
Plug-and-play integration
Accelerators

Context-Driven Services

One-to-one customer engagement
Personalized experienced that drive the next click
Conversion of browsers into buyers
Return on your personalization investment

Product Content Management

Digital commerce platform
High-quality content
User-friendly management interfaces
Return on your personalization investment

Experience Management

Intuitive UI editing
Support for multiple storefronts
Seamless promotions
Context-driven services

Order Management

Endless-aisle fulfillment
Self-service returns
Complex transparency
Effective sourcing and allocation

Sales Cloud

Account Management

Sync Your ERP Across Hierarchies, Account Teams, and Transactions
Billing and Revenue Innovation Management (BRIM)

Territory Management

Customer Profiling
Authorization

Opportunity Management

Pipeline Management
Navigating Complex Sales Scenarios

Groupware Integration

Seamless Sharing of Calendars, Tasks, and Information Across Teams

Quotes Management

Reviewing, Approving, Comparing Quotes with Customers
CPQ and Subscription Billing

Multi-Device Interfaces

UX Design with Offline Availability

Service Cloud

Omnichannel
Service

Integrated communication channels
Customer self-service
Agent desktop support

Intelligent Ticket
Management

Ticket management
Automated ticket categorization
Solution recommendations

Analytics and Experience Management

Service analytics and dashboards
Experience management
Experience data and operational data

Operational Excellence

Learning management
Knowledge management
Mobile tools

Enterprise Integration

Integration with the back office
Integration with sales, commerce, and marketing
Integration with SAP Field Service Management

Marketing Cloud

Dynamic Customer
Profiling

Trusted data management
Complete customer profiles
Intelligent insights

Marketing Planning and Performance

Quick access to information
Informed collaboration
Improved decision-making
Timely marketing outcomes

Audiences, Campaigns, and Journeys

Precise customer targeting
Personalized customer interactions
Audience segmentation
Multichannel marketing campaigns

Lead and Account-Based Marketing

Seamless lead engagement
Meaningful sales activities
Account-based marketing

Marketing
Analytics

Customer behavior insights
Advanced data visualization
Executive-level reports and insights
Informed marketing decisions

Customer Data Platform

Customer Data
Foundation

Holistic customer profiles
Purpose-driven data governance
Personalized engagements
Back-office integration
Real-time insight activation

Customer Identity and Access Management

Identity lifecycle management
Customer access management
Profile orchestration
Preconfigured integrations

Partner Lifecycle
Management

Delegated administration
Business policy-based access management
Security risk mitigation
Data privacy compliance support

Consent and Preference Management

Centralized consent and preference repository
Automatic version control
Data privacy compliance support
Consent data enforcement
Customer self-service preference centers

Try our no obligation proof of concept services to evaluate the SAP CX application with your Company’s data.

Test Drive Your
Commerce Cloud
Application

Speedy CX Packages

Fixed Price, Fixed Scope Packaged Solutions To Implement SAP CX In As Little As 8 Weeks

Commerce Cloud

Sales
Cloud

Service
Cloud

Marketing
Cloud

Customer Data Platform

Your Global Partner from Implementation through Support

Our work does not stop at implementations.

Our managed support services encompass on-premise and cloud solutions leveraging our follow-the-sun support model, flexible engagement, and value-added services strategy.