Now that your Salesforce or any other major implementation is done, to maximize the ROI from your Salesforce investment, make sure you have a strong plan in place to fully support your team during post-deployment. GyanSys provides a complete support system for our customers in order to see long-term value, regularly informing them of new […]

Salesforce Marketing Cloud Engagement has evolved throughout the years since its ExactTarget days. It has been called many names: ExactTarget Marketing Cloud, Salesforce Marketing Cloud, and now Salesforce Marketing Cloud Engagement. Many users get excited with every improvement and the new release that is announced by Salesforce. However, these updates will inevitably bring some challenges […]

This year’s Dreamforce in San Francisco was one of the best events yet, with an estimated 40,000 attendees and even more joining sessions remotely on the new Salesforce+. Our team of 16, from management to Engagement and Product Leads, had the great opportunity to reconnect with our clients and connect with new contacts for future […]

During Dreamforce, Salesforce shared updates and information about the migration to Salesforce Flows. In this article, we’ve assembled a guide to help you understand why this shift is important, and to learn specific ways you can debug flows. Why Salesforce Flow? With the most recent releases, there has been a large investment in enhancing the […]

In part one of this two-part blog series, we introduced how Salesforce Event Monitoring and Splunk were used to deep-dive into an enterprise-scale Salesforce org and uncover unavailable insights via traditional means. Like many long-standing Salesforce instances, this org had a significant technical debt that led to user-impacting errors and performance issues that were difficult […]

A consolidated list of rules that you can apply to build secure sites on the Salesforce Experience Cloud Platform. Use this rule book as a reference to identify and fix potential vulnerabilities in your Salesforce Experience Cloud site that could inadvertently expose sensitive customer data. The idea is not to reinvent the wheel, so where […]

Starting your Salesforce implementation journey is a big decision for many companies, not only because of the investment involved but also the time it can take to hit the ground running. When starting a Salesforce implementation, you first need to ensure everyone on the team is on board and willing to accept the new system. […]

The struggle is real - delivering seamless digital experiences by arming your partners with the right marketing tools to provide demonstrable results. With Marketing Cloud, you can streamline your processes to focus fully on the customer journey with your brand by creating a system that informs and promotes the corporate marketing team’s plan to agents, […]

Apex Mocking Framework & Unit Tests Software development is much more than writing some lines of code to bring to life an idea to use by hundreds, thousands, if not millions of people: planning the development process, designing the software architecture, properly testing the solution, and deploying it in production are several phases of software […]

With hybrid work and online shopping more and more the 'new normal', customers and shoppers now have more access to channels and options, with growing expectations, than ever before. Retailers must be ahead of the game at digital transformation and unifying them with physical touchpoints. Salesforce implementations offer fast time to market, consistent ROI, improved […]